International Shipping Fares & Shopping Guide

Thank you for visiting our website, Japanese Tea KIMIKURA.

We will make efforts to offer you reliable and enjoyable service.
Please read the following information.

And if you have any questions, please feel free to contact us.
Thank you for your understanding.

 

~ Carrier service availability ~

Carrier service availability depends on each countries & regions.
Please make sure to check which service is applicable before making purchase.


*We are sincerely sorry that there're some countries can not be shipped as not mentioned on the PDF below.

Countries & Regions List : A~B / C~F / G~J / K~M / N~R / S~Y

 

Carrier Service
Class
EDT (Usual)
DHL/UPS
Express
2~10 days
EMS
Standard
4~20 days
AIR Small Packet
Economy
7~40 days
Japan Domestic Parcel Delivery
-
2~5 days

*When you select DHL/UPS shipping, we will choose and ship our products via the best carrier at the time of your order. If you have a preferred carrier, please let us know by filling out the memo upon check out.

*We recommend DHL/UPS service because you'll find accurate tracking information.
EMS and AIR Small Packet have each tracking number, however it may be not provided the information until it is completed in some areas.

We will inform you the tracking number by email when the shipment has been made.
*Delivery delays may happen affected by the spread of COVID-19.

~ Shipping price list ~

Shipping fee is calculated based on the subtotal price that is discounted.

 

ZONE 1 U.S.A.

ORDERS ON (JPY)
DHL/UPS
Amazon.com
Under ¥7,999
¥3,900
¥1,200
From ¥8,000 to ¥15,999
¥3,400
¥800
More than ¥16,000
¥2,900
¥500

-Orders through Amazon.com
Almost all products are available directly through Amazon.com.

*Customers in Hawaii*
Please note that delivery from Amazon takes approximately 3 weeks. Once your order is processed at Amazon, you will receive a tracking number by email.

ZONE 2 Eastern, Southern, South-Eastern Asia

ORDERS ON (JPY)
DHL/UPS
EMS
AIR Small Packet
Under ¥7,999
¥3,200
¥1,900
¥860
From ¥8,000 to ¥15,999
¥2,500
¥1,700
¥500
More than ¥16,000
¥2,200
¥1,500
FREE

 

ZONE 3 Canada, Mexico, Oceania

ORDERS ON (JPY)
DHL/UPS
EMS
AIR Small Packet
Under ¥7,999
¥3,900
¥3,150
¥1,100
From ¥8,000 to ¥15,999
¥3,400
¥2,900
¥800
More than ¥16,000
¥2,900
¥2,600
¥500

*Customers in Canada*
DHL/UPS & EMS services are available.

-Orders through Amazon.ca
Some products are available directly through Amazon.ca.

-Orders through our website
For products in stock at the Amazon warehouse, it may be delivered from Amazon warehouse.
We will inform you by confirmation e-mail in that case.

 

ZONE 4 Europe, Western and Central Asia

ORDERS ON (JPY)
DHL/UPS
EMS
AIR Small Packet
Under ¥7,999
¥4,500
¥3,150
¥1,100
From ¥8,000 to ¥15,999
¥3,900
¥2,900
¥800
More than ¥16,000
¥3,400
¥2,600
¥500

 

ZONE 5 Latin America and the Caribbean, Africa, a Part of Remote Islands

ORDERS ON (JPY)
DHL/UPS
EMS
AIR Small Packet
Under ¥7,999
¥5,500
¥3,600
¥1,200
From ¥8,000 to ¥15,999
¥5,000
¥3,300
¥900
More than ¥16,000
¥4,500
¥3,000
¥600

 

Japan Domestic Parcel Delivery

ORDERS ON (JPY) Main Islands (本州) Hokkaido / Okinawa
Under ¥7,999 ¥500 ¥1,000
More than ¥8,000 FREE FREE

*If you would like to receive your order while staying in Japan, please inform us about the time you want to receive in the note when placing your order.

FAQ about Delivery & Checkout

 

︾ When will my order ship?
We usually ship the items within 4 days (excluding weekends and National holidays) upon receiving your order.
After receiving your order, we will inform you of the estimated shipment date by email as soon as possible. If your order includes out-of-stock products, or if your order form is incomplete, we will notify you by email.
*If you cannot find the confirmation email from us, please check your junk mail box.

︾ How should I pay customs duties?
Please note that we do not responsible for customs duties.
The delivery fees listed do not include customs duty fees. Customs duties may have to be paid upon receipt of the parcel, and fees will vary according to the countries & regions. Please contact your local authority/carrier if you have any problems about customs duties.

︾ What currency is going to be applied when I make a payment?
Payments will be settled in JPY.
Customers in the US and Canada can choose each currency USD and CAD.
Credit Card, PayPal, Google Pay, Shop Pay are available in payment method.

︾ What if my order cannot be delivered for whatever reason?
Please be informed that some shipping options, listed deliverable options in the Countries & Regions List, may be unavailable due to the local situation. If we are unable to deliver our products, we will inform you by email and make a full refund.

 

*Delivery from Amazon Center*
When placing an order for a number of products, there is a possibility that the shipment will be split due to circumstances at Amazon.

︾ Would you be able to deliver my order as a gift?
Yes, we can deliver your order as a gift.
When sending our products as a gift, the customer can choose to pay customs duties on behalf of the recipient. If you wish to do so, please let us know in the memo or contact form when placing your order.

 

When we are unable to confirm payment or details of customs duties with the customer, the order may be cancelled.
The fees will be charged according to the customs duty rates and tax rates of the country where the shipment is to be delivered. A fee of at least 3,300 yen will be charged as custom duty fees.

Details will be sent later to the customer via email.

 

If you have any request or questions, please feel free to contact us!
Thank you for taking the time to read all of this notice.


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