Contact us

【Parcel Tracking】
If you selected EMS or AIR Small Packet as your shipping method,
we recommend checking the tracking information on your local postal service’s website for the most accurate and up-to-date status.

【Wholesale Inquiries】
Please kindly note that we are a retail-focused business and are currently not accepting wholesale inquiries.
We sincerely appreciate your understanding.

If you have any questions, please check our [FAQs] or send us a message.
We usually respond within 2–3 business days after receiving your inquiry.

Japanese Tea KIMIKURA
Monday to Friday: 8:30 AM – 5:30 PM (JST)
Closed on national holidays and during the New Year holiday period.