[To the U.S. customers] Important Information for Orders to the U.S.
Following the removal of the duty-free threshold for shipments to the United States, announced at the end of August, please note the following changes and important points when placing an order.
Important Notes When Ordering from kimikuratea.com
・The shipping fee displayed at checkout only covers the delivery cost charged by our company.
Customs duties and handling fees are not included in the product price or shipping cost.
・After the shipment is completed, DHL will directly invoice the recipient via email or SMS for any applicable customs duties and handling fees.
Please make sure to check this carefully.
・All orders, regardless of quantity or price, are subject to customs duties. Shipments cannot be sent as gifts, nor can they be declared at a lower value (undervalue).
If a package is returned to us due to unpaid customs duties, only the product price will be refunded; shipping fees cannot be refunded.
・Please note that we are not responsible for customs duties.
Please contact your local authority/carrier if you have any concerns with customs duties.
・The only available shipping method is DHL.
・Item prices on Amazon include service fees, which may make them higher than in our official online shop, but no customs duties will be charged.
・Please note that some products are not available on Amazon.
-Purchase via KIMIKURA Online Shop : kimikuratea.com
・Import fees will be charged separately to the recipient by DHL, not included in the shipping fee displayed at checkout.
However, you can enjoy the following exclusive services: